ComplaintsforBobby Roan Real Estate
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Complaint Details
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Initial Complaint
03/09/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I did not make a purchase or sale, but I received multiple letters with offers to buy my home in *******. I received them at my new address out of state. They are now sending me mail to my current address even though I did not provide it to them. The company states they get information through tax records/public records. Those records should show that I no longer own property in ******* for them to contact me about. They are needlessly spamming people without verifying the authenticity of their information and needlessly wasting paper to do so. I am concerned that they managed to find my new address to mail things to without finding the coinciding information that I don't have an ******* address any longer. This company should be forced to do their due diligence to obtain factual information if they are allowed to send spam mail. These types of companies are harming the real estate market in *******, they are the epitome of scummy practices skating by since nothing is technically illegal, and they are a nuisance. Find a way to create some regulations for this type of thing.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.