ComplaintsforCapitol Roofing & Construction LLC
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Complaint Details
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Initial Complaint
08/31/2022
- Complaint Type:
- Order Issues
- Status:
- Answered
Capital was hired as a subcontractor. Money was paid but roof had a slope in it and it was reported but Capitol states that is the way it is supposed to be. August 2022 flood rains, the roof leaked, no way of contacting them as the phone number is no longer in service. They did not honor their contract and it's been less than 6 months the roof has been up.Business response
11/01/2022
Business Response /* (1000, 5, 2022/09/07) */ We were hired as a sub-contractor by Double E, your previous contractor to replace your roof. We absolutely stand by our work and always manage our roof installations onsite. We were onsite with your roof project for over 11+ hours. At your request, we did meet with your new contractor on 9/6/2022 to address your concerns. We have determined that none of the work was done incorrectly. The water leak isn't a roof leak and was found to be water coming from underneath the garage wall from the outside of your home. We are actually still owed over $16,000.00 on this project from "Double E", your previous contractor. Our office phone is in service and has been. We respectfully ask that the negative review and pictures be removed as they do not pertain to our work. Please give us a call to discuss @ 972.474.8955.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.