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Business ProfileforTotal Appliance Repair LLC
Additional business information
***Original diagnosis/repair attempt does not resolve the issue; allegations from third-party repair companies that original repair was done incorrectly.
***Poor customer service (e.g. failure to return phone calls; failure to offer updates on scheduling).
***Failure to show up to appointments; unreasonable delays for the repair.
On July 27, 2021, BBB submitted a written request to the company encouraging them to address the pattern of complaints. As of August 20, 2021, BBB has had no response.
At-a-glance
Business Details
- Location of This Business
- 2322 Randi Rd, Rowlett, TX 75088-7337
- BBB File Opened:
- 6/26/2017
- Years in Business:
- 9
- Business Started:
- 3/25/2015
- Business Started Locally:
- 3/25/2015
- Business Incorporated:
- 2/22/2017
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Mr. Robert Perez, President
- Contact Information
Principal
- Mr. Robert Perez, President
Customer Contact
- Mr. Robert Perez, President
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
14 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
07/18/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Customer Reviews
9 Customer Reviews
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Most Recent Customer Review
Bill R
04/03/2024
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