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Find a Location

ProAuto has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • ProAuto

      6775 FM 1565 Royse City, TX 75189

    Business ProfileforProAuto

    Auto Repair

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    6775 FM 1565, Royse City, TX 75189
    BBB File Opened:
    5/16/2022

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/15/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    My family and I were moving out of Texas to Oklahoma, I dropped my car(Chevy impala) off to have the alternator replaced, new battery terminals and new battery cable wire installed because the alternator was going out it was charging my battery too high and causing the wire to be fried and brittle it would break to the touch. Paid them $608 and picked up my car and attempted to drive it home to Oklahoma, car didn't make it 80 miles when I had to tow it home. When I got home I looked at the work they had done, they replaced the alternator so that was good. All they did was slap some cheap used battery terminals on it and left the same battery cable on it. They charged me $170 for the terminals and battery cable install which they never did. Called them to complain and see if it was a simple mistake but I was hung up on and my number was blocked. They knew my situation and that I was moving out of state and would not be back. Took complete advantage of me Another time before this that I let go when I should have reported them. I had them work on my f150 (sounded like flat tire when driving) they said front end axle is broke and needs alignment paid them $1000 to fix it, dropped the truck off at home( not my daily driver) 3 weeks later when I went to use the truck same exact issue. Had to wait a few months before I could afford to take it back up there to be worked on, when I took it back. They said the front end needed completely tore apart and it would need a new differential. Another $1000+ dollars. For the same issue. Both vehicles still have the same issues I paid to have fixed. I reported a claim to my bank Wells Fargo, and I've left them a review on google, I want other people to be aware so they don't get taken advantage of like I was.
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    Customer Reviews

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