Business ProfileforSparkle The Cleaning Service

on 6/21, I hired Sparkle The Cleaning Service to clean my property after moving out. The house needed to be prepared to be sold as is. The service was to take place on 6/22 at 10am. That morning one cleaner arrived and the second called out due to a death. I arrived at the property and met with the cleaner onsite. I was moving a few items and giving instructions. The cleaner said her husband would be there shortly to assist her with cleaning. While I was there, she followed me around asking what items she could keep. She had dug through closets and cabinets looking for items left behind. I moved the items to the garage that I had planned to take home. It was 3 totes, 2 laundry hampers, and 2 large goat mannequins. The cleaner was very concerned about being able to keep items left in the home. I left around 11:45am and returned around 6pm to find that she had gone through the home and back yard to create a pile of things she intended to keep. When I arrived, they were cleaning on the stove at 6pm. The cleaners insisted on helping me load my truck even though I asked them not to. I could see the house had been swept and vacuumed. As I was leaving, I asked the cleaner how much longer she would be there for the day and she specifically told me they would have the home finished that night. Around 2pm on 6/23, I received a text asking if I wanted the blinds cleaned. Thinking it was a mistake because I was told by the cleaner the job would be complete, I asked if they were cleaning. I was told that they were and I asked them to immediately stop after several texts back and forth. . The stove was left torn apart. The cleaners damaged the masterbath toilet, they had drug in a fire escape ladder causing damage to the walls and paint, and smoked in the house. I was invoiced on 6/26 for $963 in cleaning. I do not feel they deserve payment. Company is using fake reviews to mislead customers into believing they are a 5star company. Cleaner stole items from home as well.