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ComplaintsforNorth Texas Equipment, LLC
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Complaint Details
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Initial Complaint
11/27/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I financed a Tractor, Trailer, Backhoe, Box blade, and Tiller package from North Texas Equipment. The salesman is *********************. I signed the finance paperwork that included a 5 tiller. I asked to pickup the equipment on 11/18/23. *** said wouldnt be ready. Now *** wants to change the tiller to a 4 tiller without changing the price. He wants to leave the 5 Tiller listed on the Collateral Sheet with the finance and insurance companies. That is collateral fraud and could possibly be Insurance fraud. Management is said not to be available to talk to me about the situation. Im not sure if this is the first time that *** has done this on collateral/insurance paperwork. I also dont know if this is standard practice for the company to finance equipment and substitute equipment after the paperwork is signed. I also still cant pickup my equipment. I need the equipment that I financed unless the paperwork is changed and the new price reflected. I cant get management to tell me when I can pickup my purchases. I am obligated to pay for equipment that the company isnt allowing me to pickup. Im having to come from out of state to get the equipment. I should have listened when my gut said this deal was too good.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.