ComplaintsforCellphone Fix
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Complaint Details
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Initial Complaint
06/18/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I took my iPad to be repaired because it was having issues charging. There were not cosmetic damages, no cracks, just an issue holding charge. I was told it would cost $140 and to expect a call within 2 days to pick up the iPad. After a week I called them to ask the status and they let me know the ipad was disassembled but that they will call me in two days to pick up. A total of three weeks had passed from the day I had dropped it off so I called and told them to have my iPad ready for me to collect so I could get it fixed somewhere else. Today I picked my iPad up to find the screen protector cracked, and the screen is not even attached. The screen is being held to the iPad by 4 pieces of tape.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.