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Additional Information

Not BBB accredited

Additional Information for Henry's Ace Appliance

View full profile
Location of This Business
416 E 19th St, San Angelo, TX 76903-3021
BBB File Opened:
11/14/1995
Contact Information

Principal

  • Fred Webber

Customer Contact

  • Fred Webber
Business Categories
Small Appliance Dealers

Advertising Review

On January 17, 2018 BBB questioned through an advertising review the 90 day guarantee on used/refurbished appliances sold by this company. The guarantee is on the company website,www.aceandhenrys.com at the top of the site and on the bottom of the company's receipts and states 3 months guarantee on all appliances.
Consumer calls to this bureau seeking warranty service have been refused service.

BBB Code of Advertising requires the unqualified term "warranty" or "guarantee" shall not be used in advertising. When the term "warranty" or "guarantee" is used in oral or written representations, disclosures shall be made clearly and conspicuously. Company failed to disclose any conditions.

Company failed to respond to the advertising challenge and is therefore not in compliance with BBB Code of Advertising.

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