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          Service First AC Repair & Plumbing has 1 locations, listed below.

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            Business ProfileService First AC Repair & Plumbing

            Air Conditioning Contractor

            Contact Information

            7814 Mainland Dr

            San Antonio, TX 78250-5146

            Visit Website
            (210) 960-9519

            Customer Reviews

            2/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 17

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            7814 Mainland Dr, San Antonio, TX 78250-5146
            BBB File Opened:
            6/19/2007
            Years in Business:
            17
            Business Started:
            1/1/2007
            Business Started Locally:
            1/1/2007
            Business Incorporated:
            2/27/2008
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Service First Mechanical
            • Service First Air Conditioning and Heating
            • Hitamil08, LLC
            Business Management
            • Mr. Jack Overman, Owner
            • Mr. Sam Stevens, Operations Manager
            Contact Information

            Principal

            • Mr. Jack Overman, Owner

            Customer Contact

            • Mr. Jack Overman, Owner
            Additional Contact Information

            Fax Numbers

            • (210) 521-1218
              Primary Fax

            Phone Numbers

            Website Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/17/2023

            Complaint Type:
            Product Issues
            Status:
            Answered
            Service first sent technicians out to my house in June 22, 2023 when the air went out due the compressor failing. They came out at the end of June 2022 because the compressor went out and also October 2022 because the compressor. The manager discovered June 2023 that the ******* compressor unit requires a hard start kit but that was not being installed at any if the times that they replaced the compressor. Since this discovery it has been two weeks and the new compressor, with a hard start kit this time, still has not been installed and the technician is not returning my call after I've called the front desk multiple times for an update. The manager texts that the compressor was ordered but it's been 2 weeks and he has no tracking information to provide us even though he said he would.
            Read More
            Read 2 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Andrew G

            07/16/2023

            I was charged a $129 mandatory residential service trip fee, I was given a window of 11 am-1 pm and the technician arrived at 2 pm. If I pay a compulsory service fee, I expect them to be on time. They do not waive the fee with a repair like many other companies do which is disappointing. My capacitor needed to be replaced and they charged me $389 for an $89 part then I also had 1.5-2 pounds of R410A freon added to my system and they charged me $125 per pound, that's insane... I won't be using them again and recommend you look elsewhere, I spoke to a friend after I had my repair done and he recommended ****** and I'll try them next if any issues arise. I ended up paying them over $700, I will note that ********* their technician was knowledgeable and friendly but their prices are ridiculously high and their trip fee is unnecessary, especially with a repair.

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            BBB serving the Heart of Texas

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