ComplaintsforJay’s Appliance
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Complaint Details
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Initial Complaint
10/25/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Wednesday: October 19, 2022 I purchased a used washing machine for $353.63 from ***'s appliance, But when I received the washing machine it was completely unusable because the washer had so much debris and a odor that couldn't get it out. The odor was so strong that my daughter couldn't sleep. We sleep in the living room right next to the laundry area. The smell interfere with my whole apt. I ran a tub clean all night and it got worse. I never got a chance to wash any clothes. The owner claimed he clean and test it which is not true. I can prove it. Then he did pick up the washer and said they will clean but at this point I needed a washer so bad and refused to wait. Right now I don't have the product or my money. I understand I brought a used washing machine but this washer was completely unusable. I have brought used washers in the pass and never have I ever not been able to use it. At this point I don't trust the situation and would like help to get a refund.Initial Complaint
03/22/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
They sell used appliances that they rig to last just last the 30 day warranty. They sold me a kenmore elite refrigerator and was lied to initially about being able to switch the door opening direction. I had to myself buy hardware and do it myself after I was told the installers would do it for me. After 52 days of ownership the fridge started leaking water and knocking. It no longer works and after contacting jays appliance I was told they would send a technician out and the owner would call me. Neither promises were kept and after 5 days of back and forth lies and false promises from jays, they finally said they would send an independent technician that I would have to pay. They have many reviews on ****** selling rigged appliances that break after a 2 month period with the company offering nothing but lies. They are scammers and cheats running a dishonest business
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.