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Find a Location

A-1 Salvage has 1 locations, listed below.

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    Business ProfileforA-1 Salvage

    Auto Salvage

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    9643 New Laredo Hwy, San Antonio, TX 78211
    BBB File Opened:
    7/8/2016
    Years in Business:
    8
    Business Started:
    7/8/2016
    Business Management
    • Mr. Michael, Owner
    Contact Information

    Customer Contact

    • Mr. Michael, Owner

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/06/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I went and bought a transmission from them(A1 Salvage) i notice the damage on the transmission the sales person said they had done work to it and was repaired and they guaranteed me that if it was a good transmission. I agreed to buy it since he guaranteed that if it was not good they would replace it and install it back on my SUV since i payed $1100 to have it put on plus the part which cost *******. I called to find out what's going on with my SUV they tell me the transmission did have leaks where the damage was they said i had 3 options 1 they can repair it but i would have to pay the place they sent my SUV to be taken down and put back on then he said option 2 was for me to take it down they replace it and i have to pay someone again to put it back on or 3 pay them to do it for $600.00 i told them i was not going to pay that i already payed to have it put on the first time then they said will that was my problem i should have payed them to put it on and not someone else and they are not going to do it for free even after the sales guy told me they would take it off and replace it or fix the transmission i told them i was going to contact a attorney and BBB they said well with that said they will not talk to me anymore and hung up on me

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ruperto A M

    1 star

    12/06/2023

    A1 salvage on you ****** highway paid $1,000 for an engine took it to the mechanic mechanic says it's the wrong engine I lost the receipt but he confirmed that it is their engine by the color of the markings and letters they stamp on their engines but now he's telling me that they can't do anything because it's out of warranty he cost me the tow truck fee to take it to the mechanic he charged me the delivery fee to deliver the motor to me now the mechanic wants the wrong engine out of his property due to all of this the depression and anxiety I had under control with the medication not working like it did before all this and all I did was walk into his place of business put $1,000 in his hand all I'm getting is excuses I am a 54-year-old half blind man on disability I hope that you do not go do business with A1 salvage on you ****** highway

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