Business ProfileforAlexander Grey Custom Cabinets

Reading, *********, review is EXACTLY the same scam that these people pulled on us. This business is Fraudulent and deceitful. Owners appear to be professional con-artists.In June 2023 we regrettably hired this company to install our homes cabinets paying 50% down for a 6 week projects. 3 months later they demanded final 50% staring they were "delivering". They did so in breech of the contract they had with the builder. We foolishly paid it under duress when they threatened to forfeit our $30k deposit. Weeks turned to months causing us to lose our close date incuring $7k in bank fees. After 9 months and paying approximately $63k, our house recieved 40% of GARBAGE. We paid for quality hardwood custom cabinets and recieved cheap off the shelf junk. Wrong style, wrong color paint, chipped pieces, uneven/nonlevel pieces, stain that looks like 8 year old cubscouts did a wood project. There are at LEAST 3 investigations with AG.The owner IS a convicted felon on Parole. Both the owners belong behind bars. I fully expect ****** aka **** to rebute this, call me a liar, make up a crazy excuse and/or threaten me with a lawsuit for defamation. That's likely worked for smaller cons, but the Mortons/AG Grey/Junkstar has moved to defrauding people for $45-85,000 and we aren't afraid of him.After waiting a year, we hired out an actually cabinet maker costing us $10s thousands more. Just 3 days ago ****** delivered a stack of garbage doors to my property where they have now sat in the rain for 2 days.I believe the other poster, as their experience is 100% the same fraud scam that we've experienced, and I am in direct contact with one other of their victims.I post this really as a warning to others to not entrust a dime to this company. You will be disappointed.When you read ****'s rebuttal, know that one of us is a 30 year decorated veteran working in an industry where he is regulated by US and ***************** The other is a convicted felon who's Parole is hopefully revoked.

**** you are a flat out liar. I hope you know we are suing you for defamation. We have everything documented. You cannot go around spread lies about people and you will pay legally for it. 

For the record Im on parole for DWI with no accident. Texas used DWIs against me from 15 years ago in another state. This happened on October 19th 2914 and from that day I have been sober. Im a ********** Im a recovery leader and work with other alcoholics trying to change their lives. Someone like you who is ****** off wants to get even so your trying to throw my past in the air. You are a bad person, regardless of being in the military. Youre a liar. You created problems for your project that we tried diligently to circumvent. You gave false reports to the police department and you are defaming us now. You will be held accountable in court Jack. 

The clients requested a bid directly vs the home builder because up to this point they had exhausted the time line with change orders and indecision with the previous designer and homebuilder that the home builder informed them they would have to find their own cabinet maker as there was no time left to use his. During the bid the client took off 8 linear feet of the kitchen from the builder plans in order to hit his budget and be able to add a game room bar without telling his wife.He was still over budget so we gave him a $7440 builder discount as if he was a builder. They signed contracts with payment terms of 50% deposit ( their home builder paid) and 50% on day 1 of installation. They were informed of the process of installation. It took them 2.5 months to agree on the designs and they were both were presented with 3D renders and 2d elevations of the project and signed off. We were scheduled to began installation exactly 5 weeks and 4 days from design sign off. The day before installation the client told me he did not have the money. He asked if he could give me a check for the 11k of the 30k owed and put the rest on a payment arrangement of 30 days no interest.. I explained that was not what we agreed and he would need to pay according to the terms especially since he was given a large discount that was contingent on him paying by terms. He agreed but said he needed several days to liquidate assets. He contacted me 3 days later and said he had a check but was short $2700 that the builder would be giving me the following day. We agreed to install. The second day of installation we were stopped by the wife and she wanted to know where the rest of her kitchen was. We referred her to the design sign offs and explained her husband had removed it to add a bar and hit budget. She was furious. She accused us of deception. We stopped installation to address the issue. Ultimately it was proven we did nothing other than what they had asked. I agreed to add in the 8ft at cost to the kitchen which required us to rebuild 22 Lft because we used continuous face frames. I also reminded them we did not receive the balance as agreed and there account was in jeopardy of losing discounts. His comment was they havent paid you yet. Over the next 60 days we were stopped during installation 7 times for the home not being ready for cabinets. Ultimately we had a meeting with the builder and they informed me the home would still not be technically ready for cabinets for another 2-3 weeks. We started receiving threats and demands from the clients as they had exhausted their loan timeline and had been notified of it. We worked closely with the builder going forward with an established schedule. Just after Christmas we were contacted by law enforcement saying that the client had filed a theft report for abandonment. We showed the regular communication with the builder, the installation schedule we had made with the builder and proof the builder had shared it with the client. The case was closed and listed as an information report. We have made numerous attempts to reschedule installation and to address any repair issues. The client will not respond and the builder has released the project. There were many other concessions we afforded these clients, too many to list. 
We created a claim for the client with our insurance but they would not cooperate leaving us with no other option