ComplaintsforHarland Clarke Corp.
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Complaint Details
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Initial Complaint
10/20/2021
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
Vericast keeps telling me it will stop delivering its ad circulars at my address. Yet, it continues. On 10/17/21, Vericast's circular, "Save." appeared at my door. I have not only told the company repeatedly to stop, I also have a "no handbill" sign on my door.The plastic bag the circular is wrapped in significantly ads to the planet's plastic pollution problem.Business response
01/21/2022
Thank you for affording us the opportunity to review this complaint.
The address was originally removed on 1/4/19. Unfortunately, this has been an ongoing issue in this ******* PCD delivery area. ************************* spoke with ******************** and assured him no additional delivery will occur. He also gave ******************** his contact information in the event there were any additional issues.
It is our commitment to serve our clients with the highest levels of service and quality for all our products.
If you have any questions, please feel free to contact us. Thank youCustomer response
01/21/2022
Complaint: 16033240
I am rejecting this response because:
Nope. The manager spoke to me the time before last it was delivered. It was still delivered after that. What steps is the company going to take to endure it stops happening?
Regards,
*******************************
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Customer Complaints Summary
154 total complaints in the last 3 years.
33 complaints closed in the last 12 months.