ComplaintsforCenter of Advanced Wellness
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/19/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I asked to have my $50 a month ******************* Subscription to be terminated on December 14th, 2022 in person at the office on ***** street ***********. I have been charged until September 1st, 2023 until I notified my bank who can only get so much money back. I have reached out to the ***** location for months via phone but did not get an answer to my calls. I was able to reach out to the attached Med Spa this week who gave me another number which was a recorded message letting me know the ***** location has been permanently closed since January of 2023. Yet I have *** charged this entire time!Business response
10/19/2023
Center of Advanced Wellness closed down permanently end of July 2023. I do not have access to any of the Clinic records.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.