ComplaintsforSew Chic
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Complaint Details
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Initial Complaint
05/15/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Alnazal LLC Sew chic **************************************************************************** ************ This is the address of the store I went to.The tailor had my article of clothing for two weeks. Then was late at giving back my clothing. There was an experiment done on my article of clothing, as the manager mentioned it was an experiment. He even **** what the experiment might look like on the receipt. He also mentioned that if it didn't work out, then I can get a refund. This experiment cost $26.00. The experiment was to put a clasp with a piece of material on the front opening but the clasp and piece of material are showing through the clothing. I returned the next day to get a refund, but the person behind the counter made excuses as to why she couldn't give me a refund: they did the work and now I want a refund, she cannot work the cashier to give me a refund, and I will need to wait later in the day until the person who knows how to work the cashier comes in.I simply was not satisfied and the manger mentioned that I can come back in to get a refund if the experiment did not work out.They refused to honor their refund for work that was not satisfactory.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.