Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Cafe Azteca has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Cafe Azteca

      106 Jefferson St Ste 400 San Antonio, TX 78205-1425

    Business ProfileforCafe Azteca

    Coffee Shop

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    106 Jefferson St Ste 400, San Antonio, TX 78205-1425
    BBB File Opened:
    2/1/2023
    Business Management
    • Tyler Owner, Owner/Manager
    Contact Information

    Principal

    • Tyler Owner, Owner/Manager

    Customer Contact

    • Tyler Owner, Owner/Manager

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/01/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    *****, the owner of Cafe Azteca solicited to me that I could order an *************** espresso machine and a Mahlkoniq k30 air grinder from him. On February 27, 2022 I paid for the *************** to be ordered for a total of $1,183.91. On March 16, 2022 I had paid a total of 2 payments for the k30 air coffee bean grinder. I paid one deposit on March 8th for $635.00 and a second deposit on March 16th for $830.00. I have receipts for all these payments. I was promised that these orders were placed and should be delivered by May 2022 at the latest. Time went by and I never received the items. I kept getting told that there were shipping delays or there were times ***** never answered my calls and texts. I didnt receive the espresso machine until October 2022 without a box and seemed used. He did not have the grinder for me and had no update to when it was going to come in. I finally told him to tell the manufacturer to cancel my order and I needed a refund in December of 2022. I had to make multiple calls, messages, emails until he finally told me to meet him at his shop on January 17th during my lunch to give me my refund. This was a month and a half after he received the refund. He did not have cash for me and made the excuse that he could only send $495 electronically through Venmo. He had promised that he would drop off the remaining $970 at my house the next day. I still have yet to receive my refund and ***** keeps promising different days but keeps extending them. There will be days where he will not answer my calls. I had trust in him, however, I believe he used my money for other items than what I ordered. I never even received one shipping/order confirmation for any of the items other than the receipts from Cafe Azteca. I had planned to open my business with these items and it has set me back to become a small business owner. I would really appreciate any help I can.

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB serving the Heart of Texas

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.