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Find a Location

Harry's Coin's and Jewelry has 1 locations, listed below.

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    Business ProfileforHarry's Coin's and Jewelry

    Coin Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    6731 Bandera Rd, San Antonio, TX 78238
    BBB File Opened:
    6/28/2023
    Years in Business:
    40
    Business Started:
    11/17/1983
    Type of Entity:
    Sole Proprietorship
    Hours of Operation

    Primary

    M:
    10:00 AM - 5:00 PM
    T:
    10:00 AM - 5:00 PM
    W:
    10:00 AM - 5:00 PM
    Th:
    10:00 AM - 5:00 PM
    F:
    10:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Harry Lindgren, President
    Contact Information

    Principal

    • Mr. Harry Lindgren, President

    Customer Contact

    • Mr. Harry Lindgren, President

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/07/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    In February-March 2023, we asked ***** to create a wedding band for me using diamonds and gold that I had in other rings. He agreed that could be done and had a design created in CAD that I paid $350 for. Then I gave him an old engagement and wedding ring to use to create the ring. He did not provide a value for those items or an estimate for the finished product. When I picked up the ring in an emotionally elevated state, the ring looked great but he told me then that he didnt use the round brilliant stones I had but put better ones in (without informing me first ) . Then he strengthened the posts on my engagement ring and made it a bit smaller. Then he said I needed to give him a gold ring from my jewelry and that he would keep the old wedding set w the brilliant stones and a .75 good diamond ( I have an old appraisal for the ring) in trade. I thought this meant I wouldnt be paying anything for the ring. But when I took out 4 gold rings for him to choose from, he took them all I was stunned but again thought this would pay in full. But he asked for a $649.50 payment also. In my joyful about-to-be-a bride state, I paid it and asked for a receipt. He gave me a handwritten paper w scratch on it (attached) that made no sense. I later requested a good receipt that told me costs minus value of each item of mine he took, so I could get insurance for the ring. When he left the country, he left what he called a receipt (attached) but it does not detail costs or value of the trade items. I feel ***** took advantage of our trust and emotional state - taking more than he should in exchange, not communicating well about not using my stones or values of items. And in the end, I dont have an accounting for anything. Harrys scratch receipt doesnt match anything on the final one. I tried to reconcile it all to make sense of it (attached) but could not. I tried contacting him again to get the correct accounting for costs and value of trade but he would not respond.

    Customer Reviews

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