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Find a Location

Digitronics has 1 locations, listed below.

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    • Digitronics

      11843 Braesview Apt 1404 San Antonio, TX 78213

    Business ProfileforDigitronics

    Computer Software

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

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    Business Details

    Location of This Business
    11843 Braesview Apt 1404, San Antonio, TX 78213
    BBB File Opened:
    11/16/2023

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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    Most Recent Customer Complaint

    11/16/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    I received either a phone call or something on my computer telling me I could get or that I needed computer protection from Digitronics. The representatives are all foreign. I was told I was getting three years of protection. I was told to make a check out to ********************* I was told to mail it to ******************** at *******************************************************. I dated the check 8.18.23. In the middle of my computer there was a plus sign, and they said they would remove it - it bounced back and forth between Michigan 1 and Michigan 2. I think he put a business code in. I asked for help getting my doctor's information because she had given me a code to use to see my chart online, but he didn't help me with it. He told me to use code ****, but that's not my code. On November 8th, I gave up and told ********** wanted to cancel. He told me I had to talk to *****. I told ***** that I had given all of my internet equipment back to AT & T, and that I asked for a refund. ***** said there is not stipulation in your contract for a refund. I said I don't have a contract. He said: "there are no refunds, if you get on your computer right now, I'll help you". I told him again that everything had been returned to AT & T, and that I have no internet. He said that I have other lines. I told him I don't. he insisted he wasn't going to give me a refund. I told him that he had screwed me as as he never took off the plus sign on my computer, I don't even know what it stands for. I never had phone calls with +1 before, now I get them all the time. There was a button on my computer labeled "Digitronics", and I could push the button, and someone would come on. I talked to ***** a lot. I have cataracts and my eyes aren't good, everything gets blurry.
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