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ComplaintsforCGC
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Complaint Details
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Initial Complaint
10/26/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Chris Ginn Construction (CGC) presented us with a fixed price contract, +/- 10%, including an end date, which we signed. The scope of the project was a second story addition with some modifications to the downstairs as well. Work began in January of 2022.Chris **** failed to meet the stipulations of the contract. Chris received all monies promised from us, to the full extent of the fixed price and an additional 10%. Chris **** provided us no documentation of how the money on our project was spent. Chris refused, and continues to refuse, to provide any financial documentation, including receipts, payments to sub contractors, purchase orders, etc. Chris failed to finish the job within the stipulations of the contract. Chris failed to pay all sub contractors. Chris did not follow the blueprints and architectural design for the project. Chris did not secure the property post-demo and a thunderstorm poured into our open house, warping floors and soaking walls and property. We have buckling in our ceilings, black mold growth, missing headers on windows and doors, and a very incomplete project. Chris, when given an opportunity to make things right, refused again to provide any documentation or to sign a change order which, even after of of these issues, would have allowed him to present his plan for completion and finish the job. Additionally, despite coming to the end of the both budget and time, Chris continued to maintain he had ordered all necessary materials. He never ordered the custom windows and was not truthful when addressing my wife and I on multiple occasions. Chris **** (CGC) should not be trusted.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.