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Find a Location

Green City Pros has 1 locations, listed below.

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    Business ProfileforGreen City Pros

    Dryer Vent Cleaning

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    29 Oak Plaza Dr, San Antonio, TX 78216
    BBB File Opened:
    3/11/2021
    Years in Business:
    5
    Business Started:
    6/15/2019
    Business Management
    • Owner/Manager, Owner/Manager
    Contact Information

    Principal

    • Owner/Manager, Owner/Manager

    Customer Contact

    • Owner/Manager, Owner/Manager

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/01/2021

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Unanswered
    Business advertised $89 dryer vent cleaning. Tech said it would take $318 MORE to clean my vent because there was "hard" debris keeping him from cleaning it out. He said there was a blockage required chemical to break it down. NONE of the debris that came out of that vent was different, BUT he did break my vent hose connection to the roof so it looks like he didn't have the right equipment OR he was incompetent in the use of that equipment. Ultimately, he asked for $480 for the service! I did not realize that they had been to my house before for another "special", chimney AND dryer vent cleaning for $119. Again, when the company showed up they said it would actually cost $600+ to do BOTH jobs. However, since they were already at my house they would do it for $500. I declined their service/quote and wouldn't have used them this time if I knew it was the same company.Also, since the tech COULD NOT replace the top of my vent properly, it has the potential to blow over leading to water leaking into the house, so I'll need to contact a roofer to figure out how they can fix that OR I will need to climb up there and fix it myself! Ultimately, they are either performing a bait and switch scam OR they are woefully incompetent to do the work for the advertised rates. Toward the middle of the page below is their "coupon" for both services, but when they get to your house, it quadruples! https://greencitypros.com/

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Hector

    1 star

    12/10/2021

    This company is not reputable. Offered a $119 chimney and dryer vent cleaning. First it was additional to clean the chimney and additional to clean the vent completely. In the end they half cleaned my chimney and dryer vent. I sent messages to their ******** messenger and they ended up blocking me. I am unable to communicate with them. Their ad is nothing like what shows up at your house.

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