Business ProfileforLonghorns Foundation Solutions

On 10/18/2023, I signed contract with business owner ******, and paid deposit to hire Longhorn Foundation Solutions to replace a retaining wall. ****** and his crew have performed very poorly and unprofessionally in many ways:1. They started 30 days passed originally agreed date, didn't work continuously. After their last show-up on 12/11, they never came back to complete the work. 2. They ignored my multiple inquiries and reminders about installing drainage according to contract, and insisted on pouring concrete without leaving spaces for drainage pipes and backfilling.3. The concrete wall they poured was not vertically straight. It's leaning outwards, and won't last its purpose of retaining.4. ****** has pressured me to make payment all the time, and threatened to drop the job.5. After I confronted him that he failed to fulfill the terms of contract to install drainage, he refused to come back unless I make more payment.I've paid him 50%. I have been withholding the 3rd payment, because ****** and his crew have cut corners, failed to comply with the contract terms, and the retaining wall built is tilted outwards I officially demand Longhorn Foundation Solutions to perform the contract timely and comply with industry standard. The following wrongs need to be addressed and resolved before I make the 3rd payment:A. The outward-leaning wall need to be corrected or remedied, in order to serve its purpose of retaining B. The corners you've cut before concrete was poured need to be completed. They are in the scope of our contract, but you omitted them before you poured concrete: B.1: Install 2" PVC drainage pipes through the wall. B.2: Excavate for backfilling. You should have put forms to leave space behind the wall before you poured concrete. B.3: Install two 4" PVC pipes underground for roof gutter drainage.