Business ProfileforNations Cabinetry

I have had pretty much the same experience. They have given me the run around for over a year. I cannot tell you how disappointed I am in the quality of the cabinets I received and their customer service. From the time the *********************** were received, I have had nothing but problems, and to top it off, the paint is already chipping after a year of normal wear and tear. My cabinets that were in my house since **** were of better quality, and they were contractor-grade cabinets. From the very beginning, I received damaged products from shipping and construction defects. After numerous attempts to let Nations rectify the situation, they still have not delivered. I even settled and let them hide damage to large pieces that could not be replaced with trim pieces. The worst part is the runaround. I even let a service representative come to my house to examine my complaints in person and was asked "did you do your research?". Really!?! You're the victim? They continue to claim this is a warranty issue like the previous review stated, but it's not. It is a product manufacturing, quality, and integrity issue. After over a year of trying to get cabinets that are made correctly and making complaints about quality issues, I have requested a partial refund. No company member has reached out to me to discuss my request. I would not recommend this company or its affiliates to my worst enemy. I would love to receive a 100% refund and for Nations to come and get these crappy cabinets, but I have $5000 worth of quartz countertops on them. If Nations wants to refund me 100% for the cabinets and the countertops, I would say come get them. However, I know that won't happen, so I have formally requested a 50% refund. I believe that is fair since the product delivered was substandard, the time that I have given them to rectify the situation has been over a year (still not rectified), and for my inconvenience and emotional distress. STAY AWAY FROM THIS COMPANY! NO STARS!