ComplaintsforReveles Intelligence Group
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Complaint Details
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Initial Complaint
07/10/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I paid the business to find information on an individual.they only gave me phone calls. They said they would send a report to me on their findings in an email and never received anything from them except a bill. I left several text messages for the report and they just ignored my requests. I still have not heard from them,its been over two weeks.Business response
07/10/2023
An email report was sent to you regarding the finding. Please check your spam folder or give me a call on my work cell. ************Initial Complaint
10/13/2021
- Complaint Type:
- Order Issues
- Status:
- Answered
Entered into contract with Reveles Intelligence Group on Thursday, Sept 30th. The company stated to me I would have the "product" in a few days initially. A few days is now moving into 2 weeks with communication non existent. No return calls and no email communication.Business response
10/22/2021
Miss. Coudell has been contacted and it appears to have been a missunderstand as the services she requested were still being conducted. She has asked that we finish up the projectw are woring on for her.Customer response
10/23/2021
Complaint: 16016266
I am rejecting this response because: 1. There was not a misunderstanding. 2. I have not received an itemized billing for the charges incurred.I did not "misunderstand" what I requested or what was expected. The company failed to communicate effectively. Moving forward the company committed to better communication and finishing the job.
I am standing by for both.
Thank you.
Regards,
M Y Condell
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Contact Information
24165 W Interstate 10 Ste 217-176
San Antonio, TX 78257-1449
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.