Customer ReviewsforPrimo Medical Supplies
4 Customer Reviews
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Review from A K
5 stars02/13/2024
Primo Medical Supplies in ***********, *****, has been my go-to companion in tackling health matters. The moment I set foot in their establishment, their devotion to providing top-notch medical supplies was evident. They've got a vast selection of high-quality products, from hospital beds to mattresses, ensuring I could locate everything I needed in one go.What truly distinguishes Primo is their outstanding service. Whenever I needed a hospital bed, wheelchair, or any other medical gear, they made sure it arrived promptly, without a hitch. The expertise and warmth of their team turned every interaction into a delight, making a potentially overwhelming process feel like a breeze.Primo's hospital beds and mattresses are a testament to their dedication to excellence. Not only are they top-tier in quality, but they also prioritize both comfort and support for patients, giving me peace of mind.In essence, Primo Medical Supplies isn't just a storeit's a wellness companion. For anyone on the lookout for medical supplies in ***********, I wholeheartedly endorse Primo. Their exceptional service, top-notch products, and reliability make them the go-to choice for all healthcare needs.Primo Medical Supplies Response
02/14/2024
Hi Mr. **************************** you immensely for your generous feedback and for entrusting Primo Medical Supplies as your primary DME partner. Your glowing testimonial truly reflects the essence of our mission, to provide exceptional service and top-notch medical supplies to our valued customers.
We are delighted to hear about your positive experiences with our team and products. Ensuring that our customers find everything they need with ease and convenience is one of our utmost priorities, and we are thrilled to have met your expectations in this regard.
Your recognition of our dedication to excellence in both product quality and customer service is greatly appreciated. We take immense pride in delivering not only high-quality medical supplies but also in fostering relationships built on trust, warmth, and expertise.
At Primo Medical Supplies, we are committed to continually striving for excellence and to serve as your steadfast wellness companion on your healthcare journey. Your endorsement means the world to us, and we look forward to continuing to meet and exceed your expectations in the future.
Thank you once again for your kind words and for choosing Primo Medical Supplies. Should you have any further needs or inquiries, please do not hesitate to reach out to us. We are here to assist you every step of the way.Warm Regards,
************************
Primo Medical Supplies Team!
Review from Rocky P.
5 stars12/20/2023
We had to acquire a comprehensive set of medical equipment for my family member transitioning from hospice care, which is crucial for their comfort and support at home.Regarding the quality of products, the fully electric hospital bed with a therapeutic mattress and assist bed rails ensures both comfort and safety during rest. The over bed table provides convenience, and the 3-in-1 bedside commode padded adds versatility. The shower chair with wheels ensures mobility and ease during bathing, and the Feather Mobility wheelchair with footrests offers lightweight yet reliable mobility assistance.For the customer service experience, emphasizing prompt delivery and assistance is crucial. A commendable medical supply store in *********** would prioritize customer needs, ensuring a smooth purchase process and offering guidance in selecting appropriate equipment. Quality customer service also entails responsiveness to queries, assistance with setup if needed, and clear communication throughout the buying journey.To highlight the best medical supply store in ***********, emphasizing their commitment to high-quality products, attentive customer service, efficient delivery, and a wide range of reliable medical equipment would greatly benefit potential customers seeking similar support for their loved ones in need of care at home. I consider sharing my positive experience through this review to further showcase the excellence of this establishment.Primo Medical Supplies Response
12/21/2023
Hi Mr. ****************************** are incredibly grateful for your detailed and positive feedback regarding the experience you've had with our medical supply store in ***********. Your comprehensive description of the products and the emphasis on their functionality and quality aligns with our commitment to providing top-notch medical equipment for families in need.
We understand the importance of ensuring comfort, safety,and versatility for individuals transitioning from hospice ************. Our aim is to offer a comprehensive range of high-quality products, such as the fully electric hospital bed, therapeutic mattress, assist bed rails, over bed table, 3-in-1 bedside commode padded, shower chair with wheels, and the Feather Mobility wheelchair with footrests. Each of these items is carefully selected to cater to various needs while prioritizing comfort and functionality.
Your mention of the customer service experience is greatly appreciated. We strongly believe that exceptional customer service is as crucial as the quality of our products. Our team strives to provide prompt delivery, assistance with setup if required, and clear communication to ensure a smooth and hassle-free purchasing process. We're dedicated to being attentive to our customers needs and offering guidance in selecting the most appropriate equipment for their specific situations.
Your willingness to share your positive experience through a review is immensely valuable to us. Your endorsement of our commitment to high-quality products, attentive customer service, efficient delivery, and a wide array of reliable medical equipment will undoubtedly benefit others seeking similar support for their loved ones requiring care at home.
Thank you for choosing our store, and we're honored to have been a part of providing comfort and assistance during this critical time for your family member. Should you or anyone else require further assistance or have additional inquiries, please don't hesitate to reach out. Your satisfaction and the well-being of your loved ones remain our top priorities.We thank you for your business and appreciate your feedback!
Thank You!
Primo Medical Supplies Team!
Review from DesertMan
5 stars11/28/2023
Excellent companyhave been buying cpap supplies for many years. Great guys and excellent customer servicePrimo Medical Supplies Response
11/29/2023
Thank you for being a steadfast customer of ours for getting you cpap ********************** over the years. We thank you for your business and appreciate your feedback!Review from Lizzy B
1 star07/08/2023
This place lied to us about the flow rate of their oxygen concentrator; we realized within minutes of receiving the product and asked for a refund. He agreed to a refund but kept a $431 fee even though it was their error completely wasted our time and then stole their fee.
Customer Review Rating
Average of 4 Customer Reviews
Contact Information
7515 Grissom Rd Ste 107
San Antonio, TX 78251-4747
Business hours
Today,9:00 AM - 6:00 PM
MMonday | 9:00 AM - 6:00 PM |
---|---|
TTuesday | 9:00 AM - 6:00 PM |
WWednesday | 9:00 AM - 6:00 PM |
ThThursday | 9:00 AM - 6:00 PM |
FFriday | 9:00 AM - 6:00 PM |
SaSaturday | 10:00 AM - 3:00 PM |
SuSunday | 12:00 PM - 3:00 PM |
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