ComplaintsforNot Just Another Moving Company
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Complaint Details
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Initial Complaint
04/14/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I paid this moving company to move my furniture and several pieces were damaged, I brought it to the owners attention while they unloaded furniture in my home and he started yelling at me saying he had pictures of all furniture being moved before, I asked to see pictures and he stormed out of home, this is s **** sectional and a 650 desk, and a also damaged my new dining table in assembling it all the screws on legs and 2 chairs table is worth ****, my furniture warranty does not cover this due to it being done while movingBusiness response
04/14/2022
I was the driver on this move and her previous one. If this shippers does not want to take responsibility for ger preexisting damages then, I cannot do anything about that. Im fortunate to have been here in person to know what really happened. Oh the shippers claims that I yelled at her regarding the complaint no, the shippers was talking down to me All day during the second move and when I tried to communicate with her, she wouldnt let me speak and She yelled at me and screamed at me in her home. I was trying to tell her that we would not be paying for any preexisting damages. I just like to point out that on the first move, she didnt act like this at all. Now on this second move, she was completely different with me..
This is **** from *****.
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Contact Information
3817 Parkdale Dr Ste A017
San Antonio, TX 78229-2084
Business hours
Today,8:00 AM - 10:00 PM
MMonday | 8:00 AM - 10:00 PM |
---|---|
TTuesday | 8:00 AM - 10:00 PM |
WWednesday | 8:00 AM - 10:00 PM |
ThThursday | 8:00 AM - 10:00 PM |
FFriday | 8:00 AM - 10:00 PM |
SaSaturday | 8:00 AM - 10:00 PM |
SuSunday | 8:00 AM - 10:00 PM |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.