Business ProfileforTwo Men and A Truck

I get a call from the manager assistant ****** as my card was declined who I then I then explained the amount was way higher than quoted and also shared that I wasnt disclosed that over the initial call. ****** stated he would review the calls as they are monitored and recorded and would give me a call once reviewed and if things were not quoted or disclosed on the call as should he would honor the price (much lower than what I was charged). A week and half passed by with no call and then I was charged $220 in addition of a $100 deposit (keep in mind no call from ****** or any form of resolutions details of their review were ever provided to me nor via email) I did not hear back as promised and nor did I authorized the charge at that particular moment. Also, the initials on the contract are off from my original initials and they are going based of a contract I had not even provided initials at the end of service completion. Another representative named ******** also stated that it is likely no one from upper management will give me a call. Another red flag for bad business practice and I seen other similar complaints that the company (Two Men and A Truck) that their prices differ upon completion. On the other note they also stated my original quote was above $600+ (which was a different service) and also that amount is no where close to what I was provided for a washer/dryer move.