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ComplaintsforFawncheese Store!
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/28/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I placed an order On-line on January 31st, 2022 in their site for a "KILMAT 80 mil 36 sqft Car Sound Deadenng Mat". The site offers delivery in 3-5 days from the purchase date. They charged my credit card immediately for $48.59 They never sent a confirmation email as they promise in their website. They sent me 2 days later a confusing text message asking to confirm the order, which I did confirm. They never contacted me again, never confirmed the order and never shipped anything to me. I sent them countless messages and emails until they responded the order would be delivered on Feb 18. I did NOT receive anything as promised again and I kept asking them about the status of my order. The have been ignoring all of my messages. To the date, Feb 25, 2022 I have not received the order, which was paid in full 25 days ago, and the vendor is not responding to any of my communications including email, text, and the numbers in their website. They offer in their website they'd respond in ***** Hrs. They have NOT. This looks like an scam or purposely not shipping my order and ignoring all my enquires.Initial Complaint
02/22/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On 01/29/22 Ive made a purchase in the amount of $107.96 order # *******Ive yet to receive the merchandise, Ive called and texted also leave messages no responsethe order was for a cusinart 4 slot toaster ..can you please help to resolve this issue, Ive texted requesting a refund and still no response..,Initial Complaint
02/17/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I order a GE Profile Opal Countertop Nugget Ice Maker on 1/24/2022. It was to ship within 3-7 business days. After 2 weeks it continue to show not ship. I called both numbers provide on the site as well as emailed and filled out their contact on line. I have only received an auto response saying they would get back to me within ***** hours. No one answer the phone only a auto voicemail asking you to leave a message and they will get back to you. I received one text asking me what they could do when I replied no one again has got back to me. I have added text message to calling and email daily. My item still shows it has not shipped and they continue to ignore my calls, text and emails. I have attached only 4 of the emails I have sent, this does not include the text and phone calls
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.