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Find a Location

LCL Paving has 1 locations, listed below.

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    Business ProfileforLCL Paving

    Paving Contractors

    At-a-glance

    Customer Reviews

    3.67/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    San Antonio, TX 78264-4707
    BBB File Opened:
    6/22/2021
    Years in Business:
    3
    Business Started:
    1/1/2021
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Luis Luna, Owner/Operator
    Contact Information

    Principal

    • Mr. Luis Luna, Owner/Operator

    Customer Contact

    • Mr. Luis Luna, Owner/Operator

    Industry Tip

    BBB Tip: Hiring an asphalt paving company

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/12/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    On August 24, 2023, Mr. ***************** and Crew were getting ready to work on my neighbor's driveway and he offered to do mine. The cost was $2500, and he only accepted cash.Thru my security cameras I saw them working on it and at the end of the day when I got home was visited (photo provided) by the son in law of ************ to collect the cash.I called ************ to confirm who was picking up the cash and pointed out some areas where the asphalt looked loose and other were it seems to be lacking product. ************ assured me that it was looking like that because the weather was too hot, and I needed to give it time to settled.At 6:18 pm on the same day I reminded ************ to email me the invoice he promised he was going to email.On August 26, 2023, I texted ************ again and with images of the areas where the product was either lacking and/or not enough and he said he was going to send the crew again to pour a liquid on top to make it stick faster. on August 29, 2023, ****************** crew showed up a sprayed some liquid on the driveway. I again was instructed to not park the car for 2 days and it dry, which I did.Though the days and weeks, the asphalt has become completely loose, is cracking and some areas are completely lifted and detached from the ground. The whole area is a complete ****** have called and left messages, I have texted messages and images to no avail. ************ has not return any of my calls or text messages.Before I file a lawsuit with the court, I thought I will try this route.I just need the money back to be able to hire another company to redo the job.Due to the lack of response and negligence to take responsibility I don't feel it is a good idea expect this company to redo a good job. It's lack of professionalism and response sets a precedent.******************* ID shows as Mar's Paving, his crew had a unform with LCL Paving, the mobile number he provided is ************. I never got the invoice so this is the best I could find in the on internet.Any help on getting this resolved is greatly appreciated.

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Carmen C

    5 stars

    02/07/2024

    LCL PAVING did correct all the issues with my driveway in a timely manner to my satisfaction! He has followed up with me to be sure that the driveway asphalt driveway is still holding up! I would hire him again and I would recommend him!! Thank you *****, I wish you continued success with your business!!C. Classy

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