ComplaintsforTeam Shark BJJ
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/19/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I signed up for a "42 day challenge" that was advertised on ******** as FREE. I arrived to an appointment and was charged $600 dollars. The reason I paid it was I felt embarrassed to say no because I did have the money but there was another individual sitting through this meeting. I felt pressured to sign up. I did not voice any challenges to the fee because I felt pressured by there being another individual sitting through this meeting.I also was enrolled into a membership by accident. I had mentioned to the owner that I was ready to "roll" to which he understood "enroll". He quickly seated me and whipped out a contract. Which I signed due to being in front of a whole class of practitioners. I had said the word "roll" because it means wrestle. Begginners are not allowed to wrestle but I was not a beginner. I was now getting billed $56 dollars per week! I had already been injured the second week of the 42 day challenge. I had asked if I could stall my contract while I recuperated. I got no response. Now I am trying to cancel my membership and it will cost me $500 dollars. There is no other way to cancel the contract. I have already spent $600 dollars on a free challenge. I paid $452 dollars for 2 months. And I completely lost the days that I had enrolled in the 42 day challenge because I was enrolled midway through the 42 day challenge.Many of these issues are due to feeling pressured by aggressive business methods. I am 56 years old and the system does not take into account that older folks are different. I now am getting billed 56 dollars per week because I cannot afford the $500 dollar termination fee. I will be turned over to collections by the end of the year for $2260. I have very good credit. My complaint is that I cannot get out of this contract even though I am injured and cannot afford to pay $226 dollars per month. I cannot stop the billing even though I am not going to class and have informed the owner that I cannot continue.If this issue needs to be resolved in court. I am going to contact a news agency for help.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
2211 NW Military Hwy Ste 126
San Antonio, TX 78213-1850
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.