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Colorblindminds Tattoo Studio has 1 locations, listed below.

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    Business ProfileforColorblindminds Tattoo Studio

    Tattoos

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    6330 De Zavala Rd Ste 102, San Antonio, TX 78249-3544
    BBB File Opened:
    7/30/2021
    Years in Business:
    5
    Business Started:
    6/10/2019
    Business Incorporated:
    6/10/2019
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Joe Gallegos, Managing Member
    Contact Information

    Principal

    • Mr. Joe Gallegos, Managing Member

    Customer Contact

    • Mr. Joe Gallegos, Managing Member

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/21/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    I reached out to a tattoo artist (***********************) on January 31, 2023 in regards to a tattoo inquiry. On February 17, 2023 I sent over a $****** deposit for a booking scheduled for June 8, 2023. On April 3, 2023 I sent an additional $****** deposit for a different tattoo scheduled for July 13, 2023.On June 5, 2023 I messaged *** requesting a rescheduled appointment as I was unable to make my June 8 appointment due to an unforeseen circumstance. *** proceeded to state that I would need to send him another ****** to be rescheduled since to him it was considered a cancelation. I explained to him that I was needing to reschedule not cancel and that I was ok with waiting until his next available appointment. He remained insistent that he was not willing to work with me and began to say that I needed to give him a 2 weeks notice.No where on his business page does it explain a rescheduling policy or that a reschedule would be considered a cancelation. It also doesnt specify a time frame of when a client is able to reschedule. He proceeded with sarcasm and unprofessionalism and name calling all while displaying no intent to establish a remedy to this issue.I asked him for a refund due to there not being any type of notice of a rescheduling procedure or policy and he blatantly refused.Ive never experienced such unprofessionalism and would appreciate the $300.00 in total that he refuses to refund.He accepted the funds for deposit to perform a service that now he refuses to perform or reschedule. And after his blatant disrespect and unprofessionalism I wouldnt feel comfortable having him tattoo something that will remain on my body forever since hes already shown his immaturity through our interactions.
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