ComplaintsforEspino Tire & Wheel
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/22/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Bought 4 tires under warranty and the insurance wont cover only road hazards. Tires worn out unevenly checked ********************** and it was ok. Espino said these tires came out bad or defective thats why they were discontinued and they stopped selling them. Tried to get some kind of credit but they didnt offer anything. Then decided to by two new tires which I asked to salesman the same tire I had and said he had it in a different brand but never informed me it was a different terrain. Said that all he had in stock that was a cheaper price. Offered to get me another tire like $30dlls more expensive if I waited and hour n 1/2 but I said if u have the same type of tire we can just do the one in stock. Asked him if it was the same thing I had he said yes just different brand. Federal to Atlas said Atlas rod better. When I noticed the terrain was different called the store and went by and told him he sold me the wrong tire different terrain. I had RT and he sold me MT told me he couldnt do anything but offer another 2 tires at a good price but no exchange, credit or anything towards the new tires.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.