ComplaintsforAffordable Auto Sales
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/03/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I just purchasshed a 2015 Dodge from ******************** gave money down and although he did not fix the busted windshield I went ahead and took the vehicle and fixed it myself. A week after having it the engine light came on and then came the oil leaking and when it rained all the drivers side flooded and now has discoloration on the inside of my car. A week after this happened my car stopped in the middle of the highway twice I tried reaching out since ******** said the car had a warranty and all I got was he is not in right now. Yesterday my car started a horrible loud knocking sound that was coming from the engine and then completely shut off on me, luckily I have road side so I had to get the car towed home. I haven't even made my first payment on my car nor received my plates and stickers and now have a car with a busted engine. AGAIN I have reached out and left voicemails I get no returned calls and keep getting told ******** is not in try again tomorrow. Now here I am my first car note is due 11/3 and I have a broken car. I get its used and I had to get new tires, windshield, turn signals and tune up but to be told its under warranty incase anything ever happens with in the year then get the run around after the engine busts within a month and get ignored is unacceptable. PLEASE HELP! I do not mind getting a car exchange or just getting released from the contract and getting my down payment back I do not want this messing up my credit.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.