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Find a Location

MissionVet Specialty & Emergency has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforMissionVet Specialty & Emergency

    Veterinary Surgery

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    8202 N Loop 1604 W Ste 112, San Antonio, TX 78249-2898
    BBB File Opened:
    3/13/2013
    Years in Business:
    36
    Business Started:
    1/22/1988
    Business Started Locally:
    10/12/2012
    Business Incorporated:
    12/20/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Gulf Coast Veterinary Surgery-San Antonio, PLLC
    • Mission Veterinary Specialists
    Hours of Operation

    Primary

    M:
    8:00 AM - 6:00 PM
    T:
    8:00 AM - 6:00 PM
    W:
    8:00 AM - 6:00 PM
    Th:
    8:00 AM - 6:00 PM
    F:
    8:00 AM - 6:00 PM
    Sa:
    8:00 AM - 2:00 PM
    Su:
    Closed
    Business Management
    • Mr. Paul Trevino, Director
    Contact Information

    Principal

    • Mr. Paul Trevino, Director

    Customer Contact

    • Mr. Paul Trevino, Director
    Additional Contact Information

    Fax Numbers

    • (210) 737-7372
      Other Fax

    Website Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/28/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    04/22/2022 After taking my cat to be checked out because she would not eat anything and she was throwing up that day. So I just wanted them to give her a physical and blood check. Instead they gave her an enama, a saylin for hydration a shot for nausea and a pain shot.Which caused her while cells to climb. Then they brought food in on Saturday evening thinking she would eat but how could she eat when she is doped up. By Sunday she was on her way out so we decided to put her down. They charged about three to 4 thousand dollars I want that money back and then -some

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jorge C

    1 star

    03/01/2024

    They dont like breeders and insist on spaying A referral from another vet sent me there stating my dog needed surgery They refused Insisted on redoing all the tests their own and charging me Insisted on more tests and overnight stays at cost Finally surgery then spayed her because it was easier for them versus what I asked them to save it. Told them to remove kidney since recovery wa safer, yet Dr argued and contradicted herself so now she has a 5-7 day hospital stay at cost with higher risk of more issues They encourage more costly procedures to rack up the bill they dont care

    MissionVet Specialty & Emergency Response

    03/08/2024

    *****************, we appreciate you sharing your experience with us, and we sincerely apologize for any frustration or disappointment you may have felt during your visit. Our commitment at MissionVet is to prioritize the health and well-being of our patients, and we regret if our communication and approach did not meet your expectations.

    We want to assure you that we stand firmly behind the decisions made by our experienced medical team. Your pet was referred for one specific type of surgery, but upon presentation and examination at MissionVet she was found to be far sicker and require more extensive, complex, and lifesaving surgery. It was of the utmost importance for both you and our medical team to fully understand her illness and diagnosis prior to proceeding with surgery. This is why certain diagnostics were repeated - to provide the fullest picture and understanding of what surgery was needed, the success and risks of that surgery, and ultimately financially what would be required to provide the best medical care.

    At MissionVet, we strive to provide transparent and fair pricing for the high-quality care we offer. We are committed to ensuring that pet owners are fully informed about the costs associated with their pets' treatment, as well as options available to them. Should you wish to discuss this further, please feel free to reach out, and we will do our best to address your concerns by giving us a call at ************.

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