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Find a Location

Clear.blue has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Clear.blue

      6991 Alamo Downs Pkwy San Antonio, TX 78238-4522

      BBB Accredited Business

    Business ProfileforClear.blue

    Water Purification Equipment
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/6/2018

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    6991 Alamo Downs Pkwy, San Antonio, TX 78238-4522
    BBB File Opened:
    1/17/2008
    Years in Business:
    16
    Business Started:
    1/17/2008
    Business Incorporated:
    2/7/2018
    Accredited Since:
    8/6/2018
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Clear Blue
    • Better Clear Blue Inc.
    Business Management
    • Mr. Gary Wayne Temple, Director
    Contact Information

    Principal

    • Mr. Gary Wayne Temple, Director

    Customer Contact

    • Mr. Gary Wayne Temple, Director
    Additional Contact Information

    Fax Numbers

    • (210) 691-3205
      Primary Fax

    Website Addresses

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/21/2024

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    I cannot get ahold of anybody from this company or get a call back . I got my water iron softener installed 7 days ago and have had issues with it is not filter anything! I will give you a chance another 24 hour if its not take care of it then Im not gonna just give up on 5K !!!! I paid for filter that not working! I called **** to talking them I will wait see if they can do something about if not I will do something about ! Court house is why they open ! Im not threaten you I am promise you I will do because Im annoyed ! I will take ur filter and drop to ur office im not going stuck with 5000 k filter is not working, are you out of your mind? You are a small business you should not ignore your customer. How are you going grow ur business!!
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Daniel V

    1 star

    07/16/2024

    Bought system five years ago and paid a premium for a life time parts and labor product. After five years resin tank started leaking. After a few calls and back and forth, **** sent his service team. They removed the tank and left us on bi-pass in the interim. **** was replaced for a charge of $295. This is not parts or labor but a service fee? We paid a good $2k more than we would have if we bought from someone else because their product was better and warrantied for life. Not the right way to conduct business. Honestly the equipment is nothing special or unique. It's no better than anyone else's product. They are not the manufacturer of any of it. Not what we were sold on five years ago. Service team are good guys and not to blame. Honestly it took them less than a hour all together to remove and replace the tank but cost us $295 which is shady. All things considered, I cannot recommend this company which is sad. If the unit we have fails again, we will weigh the cost of Clean Blu fix vs just getting a new one from a company that takes care of their customers **********************.

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