ComplaintsforTexas State Optical
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Complaint Details
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Initial Complaint
08/19/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I Was a patient at this establishment and I have had nothing but issues from them from the day that I have started working with them. I would like my vision insurance to be refunded so I am able to find another place of vision to have my vision worked with. They have been extremely rude, unprofessional, unable to explain complications, and unable to see me as a patient with appointments or even telling me that my contacts were in. I got contacts and it took them two weeks to relay to me that I have received them in. I would like this dealt with swiftly
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.