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ComplaintsforWagner-Holak Custom Homes
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Complaint Details
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Initial Complaint
10/25/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
In early 2020 we contracted with Wagner Holak custom homes to rebuild and expand a large combination carport and attic space. Many delays and problems taking months to resolve and project completed in August 2020. In July 2021 (***** months) after completion, contacted the company to repair the carport roof - it is sagging in places - over 20' long roof. Paid almost $60,000 to this company. Since July 2021 I have had 3 people from the company out to look at the problem including the owner - all promised it would be repaired and NOTHING done to date. Will not answer my calls or respond to my emails. It has been 3 months since brought to their attention.Customer response
10/26/2021
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. Everything is fixed - am happy with results.
Regards,
*************************
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Contact Information
9330 Corporate Dr Ste 103
Selma, TX 78154-1252
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.