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Find a Location

Gunn Buick GMC has 1 locations, listed below.

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    Business ProfileforGunn Buick GMC

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    16440 Interstate 35 N, Selma, TX 78154-1459
    BBB File Opened:
    5/1/1988
    Years in Business:
    36
    Business Started:
    5/1/1988
    Business Incorporated:
    11/12/2001
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Alternate Business Name
    • Gunn Buick-GMC Truck, Ltd.
    Business Management
    • Mr. Curtis C Gunn Jr., Chairperson
    • Mr. Sean F Gunn, CEO
    • Mr. G Hunter Hale, President
    • Ms. Marla Rhen, VP of Compliance
    • Mr. Robert Sabom, Vice President
    • Mr. Peter Wolverton, Legal Liaison
    • Mr. Adrian Guevara, CFO
    • Ms. Bethany Ciaravino, Controller
    Contact Information

    Principal

    • Mr. Curtis C Gunn Jr., Chairperson
    • Mr. Sean F Gunn, CEO
    • Mr. G Hunter Hale, President
    • Ms. Marla Rhen, VP of Compliance
    • Mr. Robert Sabom, Vice President
    • Mr. Peter Wolverton, Legal Liaison
    • Mr. Adrian Guevara, CFO

    Customer Contact

    • Mr. Curtis C Gunn Jr., Chairperson
    • Ms. Bethany Ciaravino, Controller
    Additional Contact Information

    Fax Numbers

    • (210) 599-8459
      Primary Fax
    • (210) 696-3135
      Other Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Melanie G

    1 star

    05/11/2024

    I have only taken my car to them for service since I got it in 2021 and you would think that their technicians and service advisors would look at your service record before just randomly recommending services that are not needed. Technician recommended a Rear differential service and my car is front wheel drive. So if their technician isn't competent enough to know this, how competent is he at changing the oil in my car. The worst part is, the service advisor who get's commission for any added on services didn't even talk to me and tell me about the "recommendations". I got an email to approve or deny and I was waiting at the dealership. So not only did they not talk to me, they are recommending a service that can't physically be performed on my car. Then, when you look at the multi-point inspection they mark ********* as "green" and no issues but yet there is a recommended service that needs "immediate attention". Well, which one is it?? I keep a spreadsheet of all the work done on my car with the date and mileage, and they are recommending a service that needs "immediate attention" but yet it was performed last time I was at the dealership two months ago for an oil change. So a service that needs to be done every ****** miles and was last completed two months ago and with only 4393 miles put on my car needs to be done again, really??Spoked with the service drive manager, ****, and all I got was "I'm sorry, the service advisor is new". WOW, way to not care. Clearly **** doesn't seem to see a problem with clueless techs working there that don't know what they are doing. This is my car, someone could get hurt or killed due to their incompetent techs working on cars. And the fact that they have all my service records and are "recommending" services that are not needed just to line their pockets is unacceptable, even if their Service Drive manager doesn't think so.

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