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            Business ProfileHutchins Plumbing & A/C

            Air Conditioning Contractors
            BBB accredited business

            Contact Information

            1301 S Sam Rayburn Fwy

            Sherman, TX 75090-8635

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            Email this Business
            (903) 892-9925

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            Customer Reviews

            4.2/5

            Average of 5 Customer Reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 10/11/2006

            Years in Business: 49

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            1301 S Sam Rayburn Fwy, Sherman, TX 75090-8635
            Email this Business
            BBB File Opened:
            8/14/1998
            Years in Business:
            49
            Business Started:
            5/1/1975
            Business Started Locally:
            1/1/1975
            Accredited Since:
            10/11/2006
            Type of Entity:
            Partnership
            Alternate Business Name
            • Hutchins Electric
            • Hutchins Plumbing
            • Hutchins Air Conditioning
            • Hutchins Plumbing AC, LLC
            Business Management
            • Mr. Jeremy Hutchins, Managing Member
            Contact Information

            Principal

            • Mr. Jeremy Hutchins, Managing Member

            Customer Contact

            • Mr. Jeremy Hutchins, Managing Member
            • Ms. Ginger Johnson, Managing Member
            • Mr. Jacob Tollefson, Managing Member
            Additional Contact Information

            Fax Numbers

            • (903) 892-2360
              Primary Fax

            Phone Numbers

            Email Addresses

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            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            12/04/2021

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Complaint Details Unavailable

            Customer Reviews

            5 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Carol K

            06/12/2024

            Hutchins grossly overcharged me with a bill of $524.40 to clear a drain from the front of the house to the main sewer line on May 13, 2024. The work of the employee took no longer than 20 minutes. The employee said Hutchins has a "flat fee" for the work, set before work has even begun, which MIGHT have taken a couple of hours to correct. It did not. It took 20 minutes. I was led to believe I had a very serious problem that would require a great deal of work to correct. When I complained about the sky high fee, the management did reduce the bill to $437.00, which is still way too high for such a simple procedure. I feel that I've been taken advantage of, and will never use Hutchins Plumbing again. I urge anyone with a plumbing issue to look elsewhere for help.

            Hutchins Plumbing & A/C Response

            06/14/2024

            Good morning ***** and thank you for your review. As we stated before, we provide a price upfront before any repairs are done and it is your choice to ether except or decline the services. Repairs can take up to 30 minutes and other times it may take longer as this is always unknown until work has begun and the price would not have changed. We are sorry you feel that you think you were taken advantage of, but knowing before anything is done is the most honest way to do business. Our prices are based off a national average and are not just based off labor. There is a lot involved with overhead, maintenance of equipment used and vehicles etc. Please note that we back our drain cleaning with a 30 day warranty and will always be here for your needs.
            Read 4 More Customer Reviews

            Local BBB

            BBB serving North Central Texas

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