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House of Birth has 1 locations, listed below.

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    Business ProfileforHouse of Birth

    Birthing Center

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    222 W Brockett St, Sherman, TX 75090
    BBB File Opened:
    2/22/2022
    Business Management
    • Hillary Lindsey
    Contact Information

    Principal

    • Hillary Lindsey

    Customer Contact

    • Hillary Lindsey
    Additional Contact Information

    Fax Numbers

    • (903) 891-8617
      Primary Fax

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/19/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    Hello, my name is ******** ****** I want to know when it comes to a birth center here in Texas if they are suppose to have a type of COVID Policy plan..... they have a non-refundable payment plan by 35 week The only thing I signed was from the birth center stating the midwife can terminate my maternity care at her discretion as the week of my due date I started showing symptoms of COVID c4 days later I showed no more symptoms and with me not taken a test that 4th day at 3am my water broke I called my midwife.... All she told me was. I can't help you with you having these symptoms and she can only see me till I am fully 10 day fully recovered.sooooo searching all over north Texas ( I'm located in Oklahoma) I went to three hospitals and finally on the third they took me and I got to give birth the next day (5th day) while having contractions from 3am on the (4th day). After paying 5,600 I never would have thought I would have been refused. Just like hospitals. Couldn't a mask mandate be issued in the birth center? Just like the hospital? I am not getting no partial refund for this and for a first time mom trusting them. I was let down. I ask my midwife about a partial refund since technically the actually service (birth service) wasn't given and I was denied/refused service I didn't change route I was refused! I would gladly pay for the 9 times i was seen by her 7 monthly appts and 2 bi weekly but her stating that Covid is like having high blood pressure or another condition is the same...... with the day of my water breaking she just told me this 4 days after I told her of my symptoms. So how could she not have mentioned this possible denial days before my due date?
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    Customer Reviews

    0 Customer Reviews

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