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Find a Location

Elevate Recoveries, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Elevate Recoveries, LLC

      PO Box 910009 Sherman, TX 75091-0009

    • Elevate Recoveries, LLC

      1930 N Grand Ave Sherman, TX 75090-2657

    Business ProfileforElevate Recoveries, LLC

    Collections Agencies
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    165 complaints closed in last 3 years

    45 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Elevate Recoveries, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Elevate Recoveries, LLC

        PO Box 910009 Sherman, TX 75091-0009

      • Elevate Recoveries, LLC

        1930 N Grand Ave Sherman, TX 75090-2657

      Location of This Business
      PO Box 910009, Sherman, TX 75091-0009
      BBB File Opened:
      5/21/2013
      Years in Business:
      11
      Business Started:
      1/1/2013
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Hours of Operation

      Primary

      M:
      8:00 AM - 6:00 PM
      T:
      8:00 AM - 6:00 PM
      W:
      8:00 AM - 6:00 PM
      Th:
      8:00 AM - 6:00 PM
      F:
      8:00 AM - 5:00 PM
      Business Management
      • Mr. Lee Douglas, Vice President
      • Trisha Hildebrand, Director
      Contact Information

      Principal

      • Mr. Lee Douglas, Vice President

      Customer Contact

      • Mr. Lee Douglas, Vice President
      • Trisha Hildebrand, Director
      • Lee Douglas, Chief Information Officer
      Additional Contact Information

      Fax Numbers

      • (214) 291-5464
        Primary Fax

      Industry Tip

      BBB Tip: Understand consumer rights when it comes to debt collection

      Customer Complaints

      165 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/01/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      The elevated recoveries llc is reporting that I owe them $1668. It is on my credit report that I owe them money. I have no idea what this company is nor have I used their services. I looked up the company and there is a bunch of people giving reviews saying the same situation is happening to them.
      Read More

      Customer Reviews

      8 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kian P

      1 star

      12/16/2023

      I have had an account added to my credit report from a medical bill that my insurance ALREADY paid for from 2019. I have called the insurance company AND the hospital and they BOTH told me that insurance went back ALREADY and made the adjustments and that it's already been paid off, yet, I'm still receiving calls from elevate recoveries about an account from ****************, the same hospital I ALREADY called and had CONFIRMED that my insurance company ALREADY paid the bill. I should not still be being asked to pay $1128 for something that was already fully paid off and confirmed by both hospital and insurance company. It seems like a lot of people are having this same exact issue with this company and things being added ONLY to their transunion accounts and it just feels like some sort of scam/illegal practices going on. I am absolutely NOT paying for something that ky insurance covered. I have 3 kids and am trying to buy a house and this is ruining my chances at good credit. This is insanely ridiculous.

      Local BBB

      BBB serving North Central Texas

      BBB Reports On

      BBB reports on known marketplace practices.

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