Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

THOMAS CONSTRUCTION AND REMODELING, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforTHOMAS CONSTRUCTION AND REMODELING, LLC

    Construction

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3903 EASTRIDGE DR, Snyder, TX 79549
    BBB File Opened:
    3/31/2023
    Years in Business:
    2
    Business Started:
    6/12/2022
    Number of Employees:
    1

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/05/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I hired Brandon Thomas in September of 2022 and he promised he would do the work personally except for the electric , cement, and plumbing and he assured me the ones he uses were top of the line. I went to check on my house after a rain and my house was flooded- new walls ruined, ceiling falling down- we called him and he assured us that he would replace everything that was ruined. After a high wind storm I went to check on the house and part of the new roof was blowing up and you could see daylight on the inside in 2 rooms. He assured us he would fix it and that he fired the crew and we told him there wasn't supposed to be a "crew" that he had promised he would do the work himself. It rained and so I went to check on my house and when I stepped in the original part of my house water came up around my shoes , my kitchen ceiling was coming down and there were leaks all through my house. My son and his wife met Brandon at my house and went over everything that was ruined and by this time we had mold everywhere. He assured them he was going to work 15 hour days to fix everything and it would all be out of his pocket and he was going to throw in a brand new central air unit to make up for all the stress he put on me. My internet quit so the cameras went off so we called Vexus to come see what the problem was and he found where they had cut the cable in 3 places and covered it with cement. The bathroom walls were put up with no plumbing coming into the bathroom and the house flooded again. We were through then! I could go on and on with all the new contractors found- they said my house was a death trap. When the new contractor cut into the bathroom wall to do the plumbing they found where the studs had been cut where the other contractor had put in the water line and didn't brace where they had cut so my roof was caving in. They also found that the electric line was ran along the water pipe. I'm 62 and a widow and I believe that's why he thought he could get by with this.

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB of Abilene

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.