ComplaintsforCIS Group
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Complaint Details
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Initial Complaint
04/28/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
A CIS Group Appraiser came onto my property while I was out in the barn to ***** it for my insurance. At no point in time did they come over and make themselves known.Their inspection has caused my property to no longer be insured due to the following reasons: They claim the metal roof of an outbuilding built in **** needs replacing. On that same building they made issue that the paint is peeling, a piece of shiplap worked itself free, and a piece of T1-11 is warped. A garage and a cottage on the property both have shingles with a few damaged tabs.The roof of the house also has 2 bellied rafters that have been that way for a long time. They also claim that "debris and clutter need to be removed"The roofer which I hired prior to their inspection told me the outbuilding roof just needs a coat of paint. That same roofer is re-shingling my house and fixing the sag issue at the same time before we remodel the farmhouse.The piece of shiplap is on an outhouse. It is something a few screws fixed.I already have the shingles to redo the 2 outbuildings.The piece of T1-11 will eventually be replaced. It is structurally sound. Just needed a few screws to snug it down.The ****'s building will eventually get a new coat of paint both on the roof and siding. However it has been peeling for at least 15 years according to the old owner and is not a pressing concern.They are trying to force me to accept a $10,000 all peril deductible to continue coverage. This behavior is absolutely heinous. No one is allowed on my fenced in property without my express permission.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.