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Complaint Details
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Initial Complaint
09/01/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
Aquafirst Sprinkler Repair came to my house, and created an estimate for work of $1400 then billed me $1700 with absolutely no explanation of charges. I don't even know if they really did any of the work they claim to have done. They didn't even send me a bill for the work. I can't believe vendors can get away with these predatory practices in this day and age. They also charged me $250 for an item I didn't need since they tampered with my system in the first place. Then the owner came to my house to basically tell me I was wrong and they were right, and then said he would deduct some of the charges but ended cashing my check for $1600+. Extremely disappointed with this vendor and seeking some restitution.Business response
09/01/2022
**** approved estimate. I've attached his approved estimate and invoice. Everything that was completed is on there. He is now bashing our business on all plat forms with different (or usernames). He even went and liked our ******** page after work was complete. Why would you go like a business ******** page if you were so unhappy with the service? ****** tried to work with his when he went to his house to talk about it and **** told ****** you're wasting my time just leave, so that is just what ****** did. We aren't giving a refund. Our guys did what they have been taught in school to do and they worked very hard at ******************** house in the heat to get his system up and working.
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Contact Information
2140 E Southlake Blvd Ste L 642
Southlake, TX 76092-6516
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.