ComplaintsforBevy Cheese Store
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Complaint Details
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Initial Complaint
08/30/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I purchased an order online May 2022 and never received the item. I can not go online and retrieve details because their website is no longer active, but I did attach text messages. Texting was their main form of contact. I just want my money back Or for them to provide a tracking number. The postal service said that is all they are needing. When I went to USPS ********** - there was any packages left for me. Website: bevycheese.comInitial Complaint
02/23/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I had placed a order with them on January 6 2022. For a area rug and a bed set. Both about 150 dollars a piece because custom. They had sent me a email with tracking my order had shipped. The "order" arrived, but was only the area rug vacuum sealer in a tiny bag. Was surprised they managed to get the rug that small but there was no possible room for anything else let alone a whole bedset (comforter, sheets. 4 pillow cases). Emailed them with picture of the shipping packaging saying they rug arrived but the bedset did not and no possible way so wondering where it is. Week goes by trying calling and texting the number on the website, no response, doesn't return the calls or the voicemails. February 9th I get a email with 25% off for valentines day sale so I reply to that email 3 times demanding I get assistance can offer to sell people stuff but don't take care of customers. They replied saying was delivered can't offer a refund or replacement but I can order again and get 30% off it if I order again. Said no I'll have my bank dispute the order then, and there response was they won't give me 30 % off if I have my bank do that. Site is a scam
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This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.