ComplaintsforConventional & Aerobic Sewer System Backhoe Work
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Complaint Details
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Initial Complaint
06/27/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Didnt even feel in the ditch where he ran sprinklers as can see in pic. Cut out a piece of step, my problem with that is that he didnt even tell me hey we have to cut this or tell me after they cut it. Whole yard completely left without any attempt at smoothing. Theres a stone brick that was broken that was very sentimental, broken in half and under dirt. And out of spite he moved an inflatable pool from my porch to across the yard and proceeded to throw tin on top of it simply because he thought I should have moved the tin although he came to the property and bid the job knowing the tin needed to be moved. Very rude and unprofessionalBusiness response
08/02/2023
On June 22 2023, As requested by ************** I went back to her home and repaired the pipe to the spray heads of the septic system and put the pipe deeper into the ground and covered the pipe with dirt. I leveled the dirt around tanks and stacked the tin roofing that was on the ground near to where we were working. I also payed $75.00 to ************** daughter to purchase a new small swimming pool, she stated I had knocked a hole in her existing small pool. I tried my best to repair everything she ask and make ************** daughter and son in law satisfied with the job. They were in violation of improper septic system with raw sewage on top of the ground, I installed a new septic system for them and they are in good standing with ******** & Neches River Authorities per inspection.
Respectively submitted,
************************************;
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.