Business ProfileforAlphalete Athletics

Alphalete has left me thoroughly disappointed. After receiving leggings with pilling, I promptly reached out to their customer service, even providing a photo as proof. Their response was shockingly dismissive, suggesting I simply "cut it off." Unacceptable, especially after spending $70+ on these leggings, and over $200 in total on my order. Determined to rectify the situation, I initiated a return, opting for a size Medium instead of Small due to the snug fit. However, the ordeal was far from over. Alphalete subjected my return to days, even weeks, of inspection, only to deny it on the grounds of being "not resellable." Their reasoning? Allegedly too much lint/hair on the leggings—ignoring the pilling issue they had sent me in the first place. Shockingly, they failed to provide any evidence to support their denial. This was my initial experience with Alphalete, and it's been nothing short of dreadful. It's evident that influencers receive preferential treatment or are shielded from such hassles, because the treatment I received was abysmal. I urge others not to shop here. With their unreasonable return policy, you'll find yourself consistently denied. Save your hard-earned money and shop elsewhere.