Solar Energy Contractors
Victory Solar, LLCHeadquarters
Information and Alerts
Alert Details
This business has 1 alert.
Pattern of Complaints
Beginning September 2022 Victory Solar LLC has developed a pattern of complaints and reviews.
The patterns include poor customer service and service delivery delays, i.e. consumers experienced delays in solar panels & generator installations, repairs and they experienced poor customer service when attempting to contact for updates. Consumer complaints and reviews stated they are trying to reach the company and their calls and voice mails are going unanswered. One consumer stated she has tried for over 3 weeks but has received no contact from company. Another consumer had a mechanic lien filed against them because the roofer was not paid, and the wrong color shingle was installed. Their HOA has sent violation letters threatening to have their attorney get involved if they violation is not resolved. While the BBB was informed the previous President caused problems prior to his departure in July/August, the current complaints are revolving around poor customer service issues of the new management. The number of complaints also continues to trend up.
Important Information
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Service Area
- Addicks Barker, TX
- Aldine, TX
- Astrodome, TX
- Astroworld, TX
- Bammel, TX
- Clear Lake, TX
- Clutch, TX
- Greenway Plaza, TX
- Heights, TX
- Hilshire Village, TX
- Houston, TX
- Houston Heights, TX
- Humble, TX
- Jersey Village, TX
- Kohrville, TX
- Memorial Park, TX
- Nassau Bay, TX
- Satsuma, TX
- Sharpstown, TX
- Usps Official, TX
- Va Hospital, TX
- Brazoria County, TX
- Fort Bend County, TX
- Galveston County, TX
- Harris County, TX
- Montgomery County, TX
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.