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ComplaintsforLamar Trailers, Inc.
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Complaint Details
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Initial Complaint
09/11/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I bought a Lamar 7x14 dumptrailer 14K For almost $13,000 at the end of May.Within 2months approximately end of July (I do believe it was) I noticed powder coating coming off a weld.When i looked at the weld more i seen the weld had porosity .(It has tiny holes in the weld) Then I started looking over and found more welds with porosity and others that just was holes in it like they quit welding. Lamar says they take great care in prepping before painting but I find weld splatter all over the trailer. So we have bad welds and weld splatter covered in powdercoating. I also within those two months or sooner had rust stains coming from under the Ridgid Rail that they are so proud about. I contacted my dealer In July two months or so after i recieved the dump trailer. Sent pictures to them so they could send to Lamar. Dealer got back to me said Lamar would offfer me a couple hundred bucks and I would not have a warranty anymore. How do i know the welds underneath are structually soundBusiness response
11/22/2021
Business Response /* (1000, 5, 2021/09/24) */ We are offering a replacement trailer to the customer.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.