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Complaint Details
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Initial Complaint
01/19/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
**** communicated well and did a good job. Less than a year later, we had a hard rain and I noticed a spot in the bathroom that seemed to have water. I went in to the attic and noticed they had not reattached the vents, which should not have caused the leak. I called and no response. I ended up going on the roof and sealed the area around the vent which was causing the issue. I finally called again and ****** came and resealed around the vent with the promise to come back and reattach the vents and fix my ceiling. I have called several more times and have not had a call back.Business response
02/13/2024
We have successfully completed the repairs and everything has been resolved.Customer response
02/13/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
*********************
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Contact Information
1 E Central Ave # 208
Temple, TX 76501-7625
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.