Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Johnson Brothers Ford Lincoln has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforJohnson Brothers Ford Lincoln

    New Car Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    7455 S General Bruce Dr, Temple, TX 76502-5833
    BBB File Opened:
    2/18/1994
    Years in Business:
    42
    Business Started:
    6/1/1982
    Business Incorporated:
    4/30/1999
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Alternate Business Name
    • Johnson Brothers Ford II, Ltd.
    • Johnson Brothers Ford
    Business Management
    • Mr. J. "Harry" Adams, President
    • Ms. Lacy Wagoner, General Manager
    Contact Information

    Principal

    • Mr. J. "Harry" Adams, President
    • Ms. Lacy Wagoner, General Manager

    Customer Contact

    • Mr. J. "Harry" Adams, President
    • Ms. Lacy Wagoner, General Manager
    Additional Contact Information

    Fax Numbers

    • (254) 773-4978
      Primary Fax

    Website Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/13/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Product Involved 2021 **** ESCAPE S Name of Company **** VIN# IFMCU9F67MUA45500"Date Incident Occurred 05 NOV 2021 Purchase Date 04 AUG 2021Amount Involved $37, ****** Company Phone Number ************** Company Name Johnson Brothers Ford Company Address ********************************************************** and Zip "**************** **** is neglecting my safety concerns on my 2021 **** escape. There has been a recall on the breaks my car has started to shake a little when i break, every time i break my car jerks and it is extremely loud almost sounding like something is grinding together. I have tried to get this issue resolved multiple times and all they say is that It is what it is, and it is a design issue on ****s part, and that they do not make that vehicle like that anymore. I have expressed to them my concerns over and over but i just keep getting shut down when i take it in to get serviced. They said they can not do anything for me but the issue is still there. On top of that there has been 8 recalls on my vehicle and I am genuinely concerned for me and my family's safety. I do not want to drive a car that was designed poorly with an increased risk of crashing.
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB serving the Heart of Texas

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.